Hong Kong shipment (SF Express)

• FREE local shipping for order HK$500 or above.

• COD if under HK$500.

• Order will be sent out within 3 working days. For personalized gift with extra 3-5 business days.

• Track and trace: https://htm.sf-express.com/hk/en/dynamic_function/waybill

International shipment (Hong Kong e-Express)

• FREE shipping for order HK$1,200 or above which with tracking.

• Under HK$1,200, shipping fee will be shown, depending on weight when you checkout.

• Order will be sent out within 3 working days. For personalized gift with extra 3-5 business days.

• International orders are subject to all applicable customs & duty taxes & fees. These fees are not included in the shipping price.

• Please contact us for shipping info if your country is not in our shipping list. Shipping list includes countries that Airmail is in service.

• Track and trace: https://www.hongkongpost.hk/en/mail_tracking/index.html

Payment method

• Visa (credit and debit cards)

• MasterCard (credit and debit cards)

• American Express

• Discover (US merchants only)

• Diner's Club

• JCB

• Afterpay or Clearpay

• Apple Pay

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-returnable items

We do NOT accept return on custom products (such as special orders or personalized items)

Customs and Tax

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. These fees are NOT included in the shipping price.

Out of Stock

If there is an item in your order that is out of stock, we will contact you via email when your order is packed to allow you the choice of having your other items shipped or having your entire order held until your backordered item arrives.